Thanks for shopping at Blue Mountain Water’s online store!


Please read the following and contact us if you have questions or need more information, we are always happy to help.



  • Exchanges are processed only for expired items.
  • To be eligible for an exchange, your item must be unused and in the same condition that you received it.
  • Your item(s) must be in the original packaging.
  • Your item(s) needs to have the receipt or proof of purchase.
  • You should not accept a delivery if your item(s) are damaged or leaking. Once a delivery is accepted, it cannot be returned for any other reason but expiration.
  • Your item(s) can be exchanged for exact or similarly priced cases.
  • In the event you need to do an exchange, you must first return the item(s) to us. This can be done by either returning it to us at LP#856, Eastern Main Road, Guaico; or by giving it to our delivery driver upon your next purchase.  Your exchange will then be processed and delivered to you within 7 days.



  • Refunds will be processed only in the event you have placed an order and we do not have the item in stock.
  • Once your refund is approved, we will initiate a refund to your credit card.
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be notified via the email address supplied to us, once the refund has been processed.



• Upon payment verification, delivery will be made based upon the shipping option chosen.
• Orders received after 12 noon will be processed on the next working day.
• Deliveries will be made Monday to Saturday between the hours of 7 a.m. to 6 p.m.
• Delivery will be made ONLY to shipping address initially provided during sale transaction.


Contacting Us:

If there are any questions regarding our delivery policy, you may contact us using the information below.
LP 856 Eastern Main Road
Trinidad. W.I.
Last Edited on 2017-03-02